At Pentacle Empress, we are committed to providing consistent, high-quality service throughout your investment journey. However, if at any point you face difficulties or are dissatisfied with any aspect of your portfolio or our service, we encourage you to share your concerns with us. Every issue reported is taken seriously and is escalated directly to our Director for timely resolution.
How You Can Raise a Concern:
Mobile App – “Report an Issue”
For your convenience, our mobile app includes a “Report an Issue” section right on the home screen. Simply tap, describe the issue in detail, and submit it to us directly from your device.
To ensure your concerns are addressed promptly and with the seriousness they deserve, we have set up a dedicated point of contact for grievance redressal. You can reach out to us through any of the following channels:
📍Address:
Pentacle Empress Pvt Ltd
19 Shyam Kunj Building, Kamla Vihar Sports Club Lane, Mahavir Nagar, Kandivali West, Mumbai, Maharashtra 400067
📧 Email: connect@pentacleempress.com
📞 Phone: +91 931 091 6161